Privacy statement

Our data privacy statement

ProCert thanks you for visiting our website www.procert,ch and for your interest in our company. We take the protection and security of your personal data entrusted to us seriously and would like you to feel safe and comfortable when visiting our Internet pages and using our services.  

It is important to us that you know which personal data is collected when you make use of our offers and services and how we use it.  

Purpose of data processing

ProCert is a service company. The range of services includes audits, certifications and further training. Insofar as ProCert processes personal data, this is done for the above purpose.  

Processing of personal data

We collect and process the following information about you as a business partner: title, surname, first name, function, country, e-mail address, your direct telephone number and possibly your address (billing and business address). You provide us with this information directly as part of your enquiry or cooperation. 

We collect and process salutation, surname, first name, e-mail address and country in order to process information on standards.  

Personal data can be found in audit reports, which are only addressed to you, the clients, and can be requested by the accreditation body SAS, the standard owners or other authorized authorities (see disclosure to third parties).  

Calling up our website

We collect and store the IP address assigned to your computer in order to transmit the content of our website you have accessed to your computer (e.g. texts, images and files made available for download, etc.). In addition, we process this data for abuse detection and tracking. Our legitimate interest in data processing lies in ensuring the proper functioning of our website and the transactions conducted via it.  

Other purposes

Personal data is also processed if you provide it to us voluntarily, for example in the context of an enquiry or a booking or when ordering information material or a newsletter. If, as described above, we process your data for the purpose of receiving and processing your respective enquiry, booking or (newsletter) order, you are contractually obliged to provide us with this data.

Without this data, we are not in a position to carry out the corresponding processing. If you have consented to the processing of personal data, you can revoke your consent at any time without affecting the legality of the processing carried out on the basis of the consent until revocation.

Passing on to third parties

Your information may be transferred internally from headquarters to the appropriate ProCert office for processing and from the office to the headquarters. They will be further processed there depending on the service you request.

We do not pass your data on to third parties.

In addition, your personal data will be forwarded without your express consent to the law enforcement authorities and possibly to injured third parties if it is necessary to clarify an illegal use of our services or for prosecution. However, this only happens if there are concrete indications of illegal or abusive behaviour.

In addition, we are legally obliged to provide information to the following authorities upon request. These are standard setters, the Swiss Accreditation Service (SAS), criminal prosecution authorities, authorities that prosecute administrative offences subject to fines and the tax authorities.  

This data is disclosed on the basis of our legitimate interest in combating misuse, prosecuting criminal offences and securing, asserting and enforcing claims provided that your rights and interests in the protection of your personal data do not prevail.  

Planned data transfer to third countries

A transfer to third countries is not planned, otherwise the corresponding legal prerequisites will be created. In particular, you will be informed about the respective recipients or categories of recipients in accordance with the legal requirements.  

Security

ProCert uses technical and organisational security measures in order to protect the data provided to ProCert against accidental or intentional manipulation, loss, destruction or access by unauthorised persons. The effectiveness of our security measures is checked and the measures are continuously improved in line with technological developments.  

Cookies

In order to make our Internet presence user-friendly for you and to adapt it optimally to your needs, we use cookies in some areas. A cookie is a small file that is stored locally on your computer when you visit a website. If you visit the website again using the same terminal device, the cookie indicates, for example, that you are visiting the website again. Cookies also enable us to analyse the use of our website. The cookie does not contain any personal data, except the e-mail address for logging in to the ProCert Portal. It is not intended to identify you on the websites of third parties, including the websites of analytics providers.  

We use the following types of cookies:

Basic/necessary cookies

These cookies are essential for the functioning of our website. This is, for example, the allocation of anonymous session IDs to bundle several queries on a web server or the error-free functioning of registrations and orders.

Functionality Cookies

These cookies help us to store the settings you have selected or support other functions when you navigate on our website. This allows us to remember your preferences for your next visit or to store your login information for certain areas of our site.

Performance/Statistics Cookies

These cookies collect information about how you use our website (e.g. Internet browser used, number of visits, pages viewed or time spent on the website). These cookies do not store any information that permits personal identification of the visitor. The information collected with the help of these cookies is aggregated and therefore anonymous.  

The consent or rejection of cookies - also for web tracking - can be explained via the settings of your web browser. You can configure your browser so that the acceptance of cookies is refused in principle or you are informed in advance when a cookie is saved. In this case, however, the functionality of the website may be impaired (e.g. when ordering). Your browser also offers a function to delete cookies (e.g. delete via browser data). You can find further information on this in the operating instructions or, as a rule, under Settings of your Internet browser.  

Anonymous website tracking

In order to better tailor this Web site to the needs of our customers, we analyze visits to our Web site. We use your IP address, which we previously anonymize (and possibly similar numbers exchanged between computers during normal Internet use), to analyze information, including pages visited at www.procert.ch, your browser, and your computer. Cookies are also used for this purpose. Our cookie only contains a unique number to recognize you on our websites, not on the websites of third parties. The stored data is evaluated exclusively for statistical purposes, in particular the IP address is not associated with a specific person. The data will not be passed on to third parties.  

Integration of plug-ins of social networks

No social networks are maintained at the moment.  

Standard periods for the deletion of data

Unless this Privacy Statement contains other, different provisions regarding the storage of data, the data we collect will be stored by us for as long as necessary for the purposes for which it was collected.  

Other data uses and data deletion

Any further processing or use of your personal data will generally only take place to the extent permitted by law or if you have consented to the processing or use of such data. In the event of further processing for purposes other than those for which the data was originally collected, we will inform you of these other purposes prior to further processing and provide you with further relevant information.  

Identification and prosecution of misuse

We hold information on the detection and tracking of misuse, in particular your IP address. Our legitimate interest in data retention lies in ensuring the proper functioning of our website and the transactions conducted via it, as well as in being able to ward off cyber-attacks and the like. If necessary, we use anonymous usage information to design our website according to your needs.  

Rights concerning the processing of personal data

Right to information

You have the right to obtain from us at any time upon request information about the personal data concerning you that we have processed. To do so, you may submit a request by post or e-mail to the addresses given below. 

Right to rectify inaccurate data

You have the right to ask us to correct your personal data immediately if it is inaccurate. To do so, please contact us at the address below.  

Right to deletion

You have a right to immediate deletion ("right to be forgotten") of your personal data if the following legal reasons exist. These may be when the personal data are no longer necessary for the purposes for which they were originally processed or when you have withdrawn your consent and when there is no other legal basis for the processing; the data subject objects to the processing (and there are no overriding reasons for processing - this does not apply to objections to direct marketing). To exercise your above right, please contact the address below.  

Right of objection

You have the right to object to the processing of your personal data at any time for reasons arising from your particular situation. We will cease processing your personal data unless we can prove that there are compelling reasons for the processing which are worthy of protection and which outweigh your interests, rights and freedoms, or the processing serves to assert, exercise or defend legal claims. To exercise your above right, please contact us at the address below.  

Changes to this Privacy Statement

The current version of this data protection statement is always available at www.procert.ch, sectioPerivacy statement

Data Protection Officer

If you have further questions regarding the processing of your personal data, you can contact us directly, which is also available in the event of requests for information, applications or complaints:  

ProCert AG
Marktgasse 65
3011 Berne
Email:    

Status: April 2018